Our #1 objective is to satisfy our clients by developing and delivering quality in everything we do. As a market-leading technology company, this means we must deliver on-time products and services that exceed client expectations. To surpass these expectations, we will continue to implement quality systems and processes that improve how we address our clients' changing needs.

We promise to sustain the highest quality of client satisfaction through personal accountability, professional commitment and employee empowerment at all levels of our organization. We will treat all clients with courteous and prompt service, integrity and respect.

We will maintain a direct, forward and frank policy in every facet of our business practices to maintain the trust of our clients.

We will continually improve our services by delivering advancements to the market that empower medical professionals to do their job more effectively. We pledge to foster innovation in our service through an unyielding commitment to healthcare and HIT development efforts.

We understand that our clients rely on our services and continual advancements to ensure accurate, efficient and cost effective healthcare decisions. As a Mitochon Systems client, it is you right to submit an inquiry to our Client Care team with the expectation of receiving a timely resolution. We will assume 100% ownership of your issue and take all necessary actions, including following escalation procedures, in an effort to resolve your inquiry as quickly as possible.

We welcome you to the Mitochon Virtual Medical Community™ (VMC™) and we look forward to creating a long term partnership with your team!

We look forward to servicing your needs and exceeding your expectations.

If you believe at any time that Mitochon Systems has not met these commitments or for additional assistance, or escalations, please email Patricia Warble, Vice President of Client Services at: pwarble@mitochonsystems.com.